ABOUT US

Direct Global specializes in the manufacturer and importation of custom OEM products. Founded by Warren Kotler, a 27+ year industry veteran, the company has enjoyed steady growth with demand for high-quality, high-value import services. Our experienced staff and tested network of manufacturing partners find the best fit for your project. Specializing in several product categories, Direct Global sources product needs as simple as printed stickers, to as complicated as detailed custom injection molded OEM products. Once the correct product-manufacturer relationship is determined and established, we manage all facets of production - even sleeping in factories when necessary!  No need to worry about quality control, product safety, regulatory compliance or the complicated web of details and financial risk inherent with an import project. Direct Global manages these key aspects for you. Once your shipment leaves the factory our global logistics partner and custom brokers ensure timely, seamless delivery.

Our team in China consists of both Sourcing and Project Management teams. Our Sourcing team utilizes their extensive knowledge of the Chinese manufacturing industry to provide fast and accurate pricing and production quotations. This allows for better insight into the nuances of the products our clients seek and stronger factory direct partnerships.  This translates to orders delivered as promised. Our senior managers are bilingual and university educated, permitting them to effectively bridge the language and cultural gap between the expectations and demands of our customers and capabilities of the factory. 

Our logistics provider (Milgram & Co. Ltd. www.milgram.com) brings extensive industry leadership in ocean and inland shipping as well as managing projects through the customs process. Drawing from a network of vessel and air providers, we offer tracking capability as well as problem resolution and client support. Whether you require factory to your door, short-term warehousing or fulfillment services, Direct Global can coordinate this seamlessly with a variety of experienced providers. Our knowledge of duty rates is not only helpful in correctly pricing your product, but our expertise on custom requirements and processes can assist you in designing your product to minimize aggravating and costly delays at port.

We reduce the risk of importing through an extensive development process, product testing and quality control program. Our China team conducts pre, during and final production inspections on every project we produce and evaluates existing and potential new manufacturing partners on a regular basis.  We work directly with independent testing labs to certify product safety and compliance with individual country and industry requirements. You can rest assured that your product is compliant amid the haze of new and ever-changing safety regulations.